Discover the Collablynx difference
All Collablynx solutions are offered with a technical support service that is second-to-none.
Being a specialist service provider means we focus on fewer, larger, and more complex projects. It also means you’ll receive a personal service from a team that truly wants to add value to your business for many years to come.
Customers benefit from a fast and responsive help desk, staffed by experienced support personnel with deep-domain product and subject matter expertise (SME). All our customers also have a dedicated customer success manager.
We value deep relationships with our customer base, many of whom have been working with us for well over the years.
Support FAQs (expand for details)
In addition to technical support we offer a holistic service that includes:
- Dedicated after-sales service team
- Consultancy services
- Training courses to empower your personnel and minimize cost
- Design & branding services to make your solution your own
- Best practices advice
The Collablynx support team is reachable using the contact form (please select Support Services as the option).
URL: /contact/
Our support team will log your information and provide a support ticket number for reference.
Solutions currently on support include:
- Cloud consulting & migration engagements
- SharePoint / Microsoft 365 solutions
- Monitoring & operational tooling
- Custom implementations delivered by Collablynx
(Replace this list with your exact supported products/services.)
If you are not sure you have a current support contract with Collablynx, please contact us for contract plans (Gold, Silver and Bronze plans).
If you wish to purchase a support contract for a product not originally sourced from Collablynx, or where support has lapsed, you may need an additional health-check and upgrade service to ensure stability and currency.